- Industry: Financial Technology
- Service Pillar: Data & AI Reconciliation
Executive Summary
A fast-growing fintech offering digital wallets was facing mismatches between wallet balances, general ledger postings, and bank statements. These breaks caused customer refund delays and regulatory scrutiny. Mindmap Technologies built a fully automated three-way reconciliation solution that provided daily financial accuracy, real-time visibility, and improved compliance confidence.
Problem Overview
- Wallet transactions not matching with general ledger postings
- Manual reconciliation leading to delayed chargeback settlements
- Difficulty tracking adjustments across customer, GL, and bank records
- Limited audit trail and no SLA-based break tracking
Our Solution
- Developed a three-way reconciliation engine for Wallet ↔ Ledger ↔ Bank alignment
- Configured dynamic tolerance rules and exception tagging logic
- Integrated automated alerts and SLA timers for unresolved breaks
- Enabled self-service dashboards for finance teams to track settlement health
Technologies Used
Python, Pandas, PostgreSQL, REST APIs, Tableau, Docker
Key Outcomes
01
Daily reconciliation achieved by 10 AM every business day
02
Chargeback cycle time reduced by 55%
03
Break rate reduced by 80% within two months
04
Improved regulatory audit readiness with complete evidence packs