- Industry: Shared Services & Finance
- Service Pillar: Intelligent Automation & Quality → Automation
Executive Summary
A global shared services center managing accounts payable for multiple entities faced high invoice processing costs and frequent posting delays. Manual validation of vendor invoices and complex approval workflows slowed down operations and impacted on-time payments. Mindmap Technologies deployed intelligent bots to automate invoice ingestion, validation, and ERP posting—dramatically improving cycle time, accuracy, and cost efficiency.
Problem Overview
- High operational cost per invoice due to manual data entry and validation
- Frequent posting delays leading to missed vendor payment deadlines
- Multiple invoice formats from vendors lacking standardization
- Limited visibility into exceptions and process KPIs
Our Solution
- Implemented RPA bots for end-to-end invoice ingestion and three-way matching (PO, GR, IR)
- Integrated OCR engine for template-free data extraction across invoice formats
- Configured dynamic tolerance checks for amount, tax, and quantity variations
- Automated ERP posting for matched invoices with exception routing to human review queues
Technologies Used
UiPath, ABBYY, Python, SAP, SQL Server, Power BI
Key Outcomes
01
Reduced invoice processing cost by 48% across all business units
02
Increased on-time vendor payment compliance by 32%
03
Achieved 70% straight-through processing (STP) rate for clean invoices
04
Reduced exception resolution turnaround time from 3 days to 1 day